Innovating retail workflow: An interview with Zoey Glover, Retail Operations Manager at Ghanda Clothing

With the IWD app, all updates and memoranda are systematized in one location, making it a lot easier for our shops to stay on top of their jobs. The comments from the stores evaluating the application has been great, and we’re expecting rolling it out throughout the rest of our places.

Zoey Glover: The feedback from our personnel has been amazing. Currently, our personnel really feel even more positive and much less worried when following regulations, and this has actually led to much better retailing at all of our shops.

Zoey Glover: We’re actually excited regarding the future, specifically with the IWD application, which is currently being trialed in a few pick stores. The application provides a single factor of call for all communication, aiding shops avoid the issue of missing updates. Previously, some stores would certainly obtain as much as 50 e-mails a day, and it was very easy for critical instructions to obtain shed.

IWD has streamlined our interaction and enhanced the consistency of our aesthetic retailing, which is important in guaranteeing our brand name standards are supported throughout all areas. By making the process less complicated for our store groups, it enables them to focus on delivering the ideal experience for our clients.

Zoey Glover: One of the most substantial successes has actually been the capacity to supply merchandising directives to our “hot shops”– those that call for constant updates– totally virtually. The feedback from shops has been extremely favorable. They find the regulations so a lot more clear and simpler to complete, which has led to even more consistent aesthetic retailing across all places.

Zoey Glover: Prior to we applied the software, we regularly struggled with aligning our backend systems to fit the physical restrictions of our retail rooms. There was also a lack of consistency in between shops, as our team had to count on their very own judgment to maintain aesthetic merchandising criteria.

Zoey Glover: We’re fantasizing big with IWD, and we’re simply going to keep pressing it. IWD has actually allowed us to think in different ways about just how we handle our stores, and we’re delighted to see exactly how we can take it further.

There was likewise a lack of consistency between stores, as our personnel had to count on their very own judgment to maintain visual merchandising criteria. Zoey Glover: One of the most substantial successes has actually been the capability to deliver merchandising regulations to our “hot stores”– those that need regular updates– totally essentially. Zoey Glover: We’re really thrilled concerning the future, especially with the IWD application, which is presently being trialed in a couple of select stores. IWD has enabled us to think in different ways about exactly how we manage our stores, and we’re thrilled to see just how we can take it better.

Ghanda Garments, understood for its laid-back and fashionable wear, has actually rapidly increased its footprint in the garment industry. With her cozy smile, favorable energy and interest for the brand, Zoey Glover, Retail Operations Manager, shares just how IWD, an all in one visual merchandising system, has transformed their retail operations. “IWD has practically changed everything for us,” Zoey begins, reflecting on the improvement in operational efficiency and visual consistency across all Ghanda stores.

One of the largest changes is that we’ve tripled the volume of regulations released to stores. This has actually not just conserved time and resources yet also permitted us to remain even more receptive to our shop needs.

“IWD has rather much transformed everything for us,” Zoey begins, reflecting on the improvement in operational effectiveness and visual consistency throughout all Ghanda shops.