
Balancing AI and Human Touch: Strategies for eCommerce Growth
Explore how small business owners balance AI automation with human empathy to improve customer service, build trust, and maintain a competitive edge in the evolving digital marketplace.

Explore how small business owners balance AI automation with human empathy to improve customer service, build trust, and maintain a competitive edge in the evolving digital marketplace.

Levi's unveils an AI stylist chatbot & reports strong Q4 e-commerce growth (22%), despite a net income drop. Experts are bullish on FY26 guidance due to AI adoption & cost cuts, as DTC revenue grew 8%.

Crocs launches "Splendidly Unordinary," a global campaign focusing on self-expression and real-world experiences. Its 90-second ad features mannequins transforming into humans after wearing Crocs, embodying the "Let your human out" message.